A washer that walks is telling you about balance, suspension or installation, and the three are easy to confuse. Here is how to work out which, starting with the check that costs nothing.
On a recently delivered machine this is the first thing to rule out, and it is far more common than a bearing fault.
These damp the drum's movement and wear out gradually, letting a normal load walk the machine across the floor.
A rumble that rises with spin speed and is present even on a balanced load usually means the bearings rather than the balance.
Based on symptoms like this, these are the components our technicians check first. The exact part depends on your model and what we find during diagnosis.
Arvada — Two distinct halves — Olde Town and east Arvada are 19th-century through 1950s-60s stock from the postwar boom, while West Woods, Leyden Rock and Candelas on the foothills edge are 1990s-to-present master-planned. We also cover Wheat Ridge, Golden, Lakewood across West Metro.
ZIP codes we cover in Arvada: 80002, 80003, 80004, 80005, 80007
There is no emergency here, but there is a clock. Faults like this get worse on their own schedule rather than staying put, and the repair is cheaper before the failing part takes something else with it — a few days, not a few months. If you're seeing a code on the display alongside this issue, our Miele error code guide can help narrow down the cause before we arrive. Either way, our repair service covers same-day diagnosis and a flat-rate quote before any work begins.
Same-day diagnosis, genuine OEM-compatible parts, warranty of up to 1 year.
*Elite Appliance Repair Denver is an independent repair company. We are not affiliated with, authorized by, endorsed by or sponsored by Sub-Zero, Inc., Wolf Appliance, Inc., Viking Range, LLC, BSH Home Appliances (Thermador, Bosch, Gaggenau) or any other manufacturer named on this site, nor by any of their distributors. All brand names and trademarks are the property of their respective owners and are used here only to describe the appliances we service. We are not a factory service provider and specialize exclusively in out-of-warranty appliance repairs.